Dynamics 365 Administrator — Marketing & Insights

LATICRETE International; Pine Brook (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid_v

Job summary

LATICRETE International seeks a Dynamics 365 Administrator to configure, maintain, and optimize its Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. The role supports CRM customization, integrations via Power Platform tools, and data visualization using PowerBI.

Collaboration with developers and cross-functional teams is essential to align CRM with business goals. The position covers administering Sales, Service, and Marketing modules, improving Power Pages portals,

Qualifications

• Requires Bachelor's degree in IT/CS or related field; Master’s preferred.
• Microsoft Dynamics 365 (CRM) Associate certification required; Expert preferred.
• Microsoft Power Platform Developer Associate certification strongly preferred.

Responsibilities

• Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys).
• Maintain and improve Power Pages / Power Apps portals; customize entities, workflows, forms, and dashboards.
• Support BI team with PowerBI reports and dashboards for CRM insights; ensure security and data integrity.

Skills

Dynamics 365 CRM

Power Platform

Power BI

CRM customization

Data integration

Security & access

Team collaboration

Education

Bachelor's degree in IT/CS

Master's degree preferred

Dynamics 365 CRM Associate

Power Platform Developer Associate

Tools

Power Automate

Power Apps

Dataverse

Power Pages/Portals

Job description

LATICRETE International seeks a Dynamics 365 Administrator to configure, maintain, and optimize its Dynamics365 platform with a focus on Marketing and Customer Insights Journeys. The role supports CRM customization, integrations via Power Platform tools, and data visualization using PowerBI.

Collaboration with developers and cross-functional teams is essential to align CRM with business goals. The position covers administering Sales, Service, and Marketing modules, improving Power Pages portals,