Dynamic Tour Guide: Alaska's Scenic Rail Experience

White Pass & Yukon Route; Northern (KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee housing

Performance-based incentives

Competitive pay

Job summary

White Pass & Yukon Route seeks enthusiastic Tour Guides/Passenger Agents to illuminate the history of our railroad and the Klondike Gold Rush for guests aboard the scenic railway. You will be the face guests see and the voice they hear, delivering engaging presentations and assisting with onboard sales.

The role emphasizes knowledge growth, teamwork, and exceptional guest service, with employee housing and performance-based incentives. Training is provided.

Qualifications

• Exceptional interpersonal skills for diverse audiences.
• Creative and dynamic presentation skills; both in person and over a microphone.
• The ability to make independent, resourceful decisions.
• Collaborative approach and attitude.
• Problem solving skills, including poise in stressful or emergent situations.
• Guest focused attitude.
• Strong work ethic.
• Ability to present, promote & sell souvenir items on board.
• Valid Driver’s License Required.

Responsibilities

• Share the history of White Pass & Yukon Route and Klondike for guests.
• Deliver engaging presentations in person and over a microphone.
• Promote and sell souvenir items on board.
• Be the face guests see and the voice they hear on the scenic railway.
• Support teammates and contribute to a positive, high-energy guest experience.

Skills

Interpersonal skills

Presentation skills

Decision making

Collaborative attitude

Problem solving

Guest focus

Strong work ethic

Sell souvenirs on board

Driver's license

Job description

White Pass & Yukon Route seeks enthusiastic Tour Guides/Passenger Agents to illuminate the history of our railroad and the Klondike Gold Rush for guests aboard the scenic railway. You will be the face guests see and the voice they hear, delivering engaging presentations and assisting with onboard sales.

The role emphasizes knowledge growth, teamwork, and exceptional guest service, with employee housing and performance-based incentives. Training is provided.