Seasonal Depot Stationmaster: Rail & Tours Lead

White Pass & Yukon Route; Northern (KY); Hybrid; USD 15,000 - 21,000; Full time

Job summary

White Pass & Yukon Route, a historic company in rail, tourism and port operations, is hiring a Depot Stationmaster for the Skagway, Alaska area. The position is full-time and seasonal, with availability May through mid-October.

Responsibilities include loading guests, coordinating bus transfers and tours, handling inquiries, and maintaining safety on the loading platform during busy periods. A strong customer service background and driver’s license are required.

Qualifications

• Must have enthusiasm for Skagway and the White Pass product.
• Positive attitude with excellent teamwork skills.
• Ability to remain calm and informative in a high-intensity workplace while coordinating multiple activities.
• Willingness to work a flexible schedule.
• Basic computer knowledge, including email and Microsoft Word.
• Ability to clearly communicate information to the public in person and via PA system.

Responsibilities

• Loading and unloading guests on multiple train departures throughout the day.
• Facilitating bus transfers and tours departing from the depot.
• Maintaining communication with tour partner agencies.
• Answering questions via phone, email, and in person regarding White Pass products, Skagway locale and railroad history.
• Maintaining safety and order on the loading platform with high guest activity.

Skills

Product enthusiasm

Teamwork

Calm under pressure

Flexible schedule

Basic computing

Public communication

Customer service

Driver's license

Tools

Microsoft Word

Email

Job description

White Pass & Yukon Route, a historic company in rail, tourism and port operations, is hiring a Depot Stationmaster for the Skagway, Alaska area. The position is full-time and seasonal, with availability May through mid-October.

Responsibilities include loading guests, coordinating bus transfers and tours, handling inquiries, and maintaining safety on the loading platform during busy periods. A strong customer service background and driver’s license are required.