Dynamic Teller - Transaction & Service Pro

Renasant Bank; Tupelo (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

Renasant Bank in Tupelo, MS seeks a Part Time Teller to provide accurate teller services and friendly customer support. You will handle deposits, withdrawals, transfers, and inquiries while upholding bank standards and risk controls.

This role is a flexible part-time position with opportunities to back up a Head Teller as needed. The ideal candidate has 1 year teller or cash handling experience, strong communication skills, and a customer-focused approach to identify sales opportunities during

Qualifications

• High school diploma or equivalent required.
• 1 year teller experience and/or previous cash handling experience preferred
• 6 months of customer service experience preferred
• Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
• 10-Key skills
• Mathematical skills, including the ability to count cash and coin in a fast paced environment
• Good interpersonal skills
• Effective written and verbal communication skills
• Knowledge of and the ability to learn bank products and solutions
• Ability to travel for training, other development opportunities, and between branches, as needed

Responsibilities

• Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
• Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
• Execute the Renasant Bank service standards in every customer and teammate interaction
• Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern
• Maintain service knowledge standards in conjunction with related regulations, policies, and procedures
• Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures
• Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
• Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations
• Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments
• May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates
• Perform other related duties as assigned

Skills

10-Key

Customer service

Cash handling

Interpersonal skills

Written and verbal communication

Attention to detail

Education

High school diploma or equivalent

Job description

Renasant Bank in Tupelo, MS seeks a Part Time Teller to provide accurate teller services and friendly customer support. You will handle deposits, withdrawals, transfers, and inquiries while upholding bank standards and risk controls.

This role is a flexible part-time position with opportunities to back up a Head Teller as needed. The ideal candidate has 1 year teller or cash handling experience, strong communication skills, and a customer-focused approach to identify sales opportunities during