Dynamic Store Sales Associate — Customer Service

storesalesassociate; Decatur (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Citi Trends is seeking a dedicated Store Sales Associate to join our team. You will handle freight, assist with price changes, and balance the register while delivering friendly customer service.

The role includes merchandising support, maintaining store appearance, and following loss prevention procedures to protect cash and stock. The position requires a high school diploma or equivalent and strong communication skills, with flexibility to work nights and weekends.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and organizational skills are essential.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle transactions.
• Explain exchange/refund policies to customers after purchases.
• Maintain store appearance, assist with merchandising and stock levels.
• Assist with loss prevention procedures and report incidents as needed.
• Provide courteous customer service and greet customers.

Skills

Communication

Organizational skills

Flexibility schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a dedicated Store Sales Associate to join our team. You will handle freight, assist with price changes, and balance the register while delivering friendly customer service.

The role includes merchandising support, maintaining store appearance, and following loss prevention procedures to protect cash and stock. The position requires a high school diploma or equivalent and strong communication skills, with flexibility to work nights and weekends.