Dynamic Store Manager - Lead Teams, Boost Sales

FirstCash; Mount Vernon (WA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Monthly bonus

Medical, Dental, Vision

401(k) auto-enrollment

Tuition reimbursement

Earned Wage Access

Employee discounts

Job summary

FirstCash is seeking an experienced Store Manager in Mount Vernon, WA to lead daily store operations, develop the team, and deliver outstanding customer experiences across a diverse merchandise mix. You will coach staff, drive sales and profitability, manage inventory, and uphold asset protection and compliance standards.

The candidate should have 2+ years of management and customer service experience, strong leadership, and the ability to analyze business performance to implement improvements.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience
• 2+ years of management and customer service experience required
• Retail, sales, or multi-unit retail experience preferred
• Strong leadership, coaching, and employee development skills

Responsibilities

• Lead all aspects of daily store operations
• Deliver exceptional customer service and promote a customer-focused culture
• Recruit, hire, train, coach, and develop team members
• Drive sales, loan, and profitability goals
• Analyze business results and implement action plans to improve performance
• Manage inventory, merchandising, and store presentation standards
• Oversee asset protection, cash handling, and operational compliance
• Monitor loan and buying transactions to ensure accuracy and integrity
• Build customer relationships and support new customer acquisition efforts
• Communicate goals, expectations, and performance objectives to team members
• Maintain product knowledge across a wide variety of merchandise categories
• Perform other duties as assigned

Skills

Leadership

Customer service

Coaching

Team development

Education

High school diploma or equivalent

Tools

POS proficiency

Basic computer skills

Job description

FirstCash is seeking an experienced Store Manager in Mount Vernon, WA to lead daily store operations, develop the team, and deliver outstanding customer experiences across a diverse merchandise mix. You will coach staff, drive sales and profitability, manage inventory, and uphold asset protection and compliance standards.

The candidate should have 2+ years of management and customer service experience, strong leadership, and the ability to analyze business performance to implement improvements.