Dynamic Service Appointment & BDC Coordinator

Lia Auto Group; Latham (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(K) Plan with Employer Match

Paid Time Off

Paid Weekly

Employer-funded Life Insurance Plan

Discounts on services and parts

Employee vehicle purchase plans

Company provided uniforms

Job summary

Lia Infiniti Latham is seeking Service Appointment Coordinators to join our service team. The position offers a $40k-$50k yearly salary based on experience and includes a competitive benefits package.

Responsibilities include outbound calls to follow up on service appointments, answering customer questions, and other duties as assigned by the manager. Requirements include strong organization, customer service skills, computer literacy, and a valid driver's license.

Qualifications

• Organized and ambitious self-starter.
• Enthusiastic personality with a customer-service focus.
• Knowledge of dealership procedures is preferred but not required.
• Ability to provide quality customer service.
• Proficient computer literacy.
• Prompt and courteous in all interactions.
• Professional appearance and excellent verbal and written communication.
• Must have a clean and valid driver's license.

Responsibilities

• Make outbound calls and follow up on service appointments.
• Answer customer questions about service performed or refer to appropriate person.
• Perform any other duties assigned by manager.

Skills

Organized and ambitious self-starter

Enthusiastic personality

Knowledge of dealership procedures

Quality customer service

Computer literacy

Prompt and courteous

Professional appearance and verbal/wri

Clean and valid driver's license

Job description

Lia Infiniti Latham is seeking Service Appointment Coordinators to join our service team. The position offers a $40k-$50k yearly salary based on experience and includes a competitive benefits package.

Responsibilities include outbound calls to follow up on service appointments, answering customer questions, and other duties as assigned by the manager. Requirements include strong organization, customer service skills, computer literacy, and a valid driver's license.