Dynamic Service Advisor | Flexible Hours & Health Insurance

Victory Lane Ford, Inc; Litchfield (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

Job summary

A prominent automotive service provider in Litchfield is seeking a motivated Service Advisor to enhance customer experience. This role involves greeting customers, coordinating repairs, and providing clear communication throughout the maintenance process. Ideal candidates bring automotive knowledge and strong customer service skills, with at least one year in a service department. Join a growing organization dedicated to employee value and customer satisfaction.

Qualifications

• Minimum of 1 year in service department.
• Past experience as a service advisor, assistant lane manager, or service consultant.
• Proven record of achieving exceptional customer satisfaction.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Monitor the progress of each vehicle throughout the day.

Skills

Customer service

Automotive knowledge

Communication

Problem identification

Energetic personality

Education

High school diploma or equivalent

Job description

A prominent automotive service provider in Litchfield is seeking a motivated Service Advisor to enhance customer experience. This role involves greeting customers, coordinating repairs, and providing clear communication throughout the maintenance process. Ideal candidates bring automotive knowledge and strong customer service skills, with at least one year in a service department. Join a growing organization dedicated to employee value and customer satisfaction.