Dynamic Service Advisor | Flexible Hours & Health Benefits

Eide Automotive Group; Mandan (ND); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Eide Automotive Group is seeking a Service Advisor to greet customers, collect vehicle information, and schedule maintenance. The role involves preparing estimates, monitoring vehicle progress, and clearly explaining work and charges to customers.

We value a fast-paced, energetic professional with strong customer service skills and a long-term commitment to growth within our ND-based dealership network.

Qualifications

• Ability to identify the problem quickly.
• Knowledge of automobiles.
• Proven record of achieving exceptional customer satisfaction.
• Very energetic personality.
• A desire for a long-term career with a growing organization.
• Personal and professional integrity.
• Computer skills and willingness to learn new programs.
• Ability to learn new technology and repair and service procedures and specifications.
• Ability to lift 50 pounds and work on your feet for extended periods.
• Ability to work in a fast-paced environment.
• Basic computer skills.
• Positive, friendly attitude.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Identify problems quickly

Automobile knowledge

Customer satisfaction

Energetic personality

Long-term career focus

Integrity & professionalism

Computer skills

Learn new technology

Manual handling ability

Fast-paced work

Basic computer skills

Positive, friendly attitude

Job description

Eide Automotive Group is seeking a Service Advisor to greet customers, collect vehicle information, and schedule maintenance. The role involves preparing estimates, monitoring vehicle progress, and clearly explaining work and charges to customers.

We value a fast-paced, energetic professional with strong customer service skills and a long-term commitment to growth within our ND-based dealership network.