Dynamic Service Advisor | Earn $60k–$100k + Growth

Kia of Old Saybrook; New London (CT); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Work-life balance

Competitive salary + commission

Health insurance

Paid time off

Training & growth

BetterHelp

401k matching

Job summary

Kia of Old Saybrook and Nissan of Old Saybrook is hiring a Service Advisor to deliver an exceptional customer experience in a fast-paced dealership environment.

You will greet customers, gather vehicle information, and communicate maintenance needs, with the potential to earn $60,000 to $100,000 per year with base plus commission. We offer comprehensive benefits, ongoing training, and career growth.

If you bring energy, integrity, and a customer-first attitude, join our award-winning team.

Qualifications

• 2+ years of experience in a customer service role.
• Strong communication and organizational skills.
• Ability to work in a high-volume environment with professionalism.
• Knowledge of vehicle systems and maintenance schedules a plus.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage, and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Skills

Customer service

Communication

Organizational skills

High-volume environment

Vehicle maintenance knowledge

Job description

Kia of Old Saybrook and Nissan of Old Saybrook is hiring a Service Advisor to deliver an exceptional customer experience in a fast-paced dealership environment.

You will greet customers, gather vehicle information, and communicate maintenance needs, with the potential to earn $60,000 to $100,000 per year with base plus commission. We offer comprehensive benefits, ongoing training, and career growth.

If you bring energy, integrity, and a customer-first attitude, join our award-winning team.