Dynamic Service Advisor: Customer Experience & Growth

Sterling Automotive Group; Louisiana; Presencial; USD 40.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) with match

Employee discounts

Career growth and training

Family-owned with community roots

Descripción de la vacante

Sterling Automotive Group's Sterling CDJR South in Maurice, LA is seeking a Service Advisor to be the face of the Service Department. You will guide customers through the service process, provide clear estimates, and ensure an outstanding experience from start to finish.

This full-time, on-site role requires strong organization, the ability to multitask, and excellent customer service. You will work with technicians, relay diagnoses, and help build lasting customer relationships.

Formación

• Minimum of 1 year of dealership Service Advising experience is required.
• Strong multitasking, organization, and time management skills.
• Professional appearance and demeanor.
• Willingness to learn and adapt quickly in a fast paced environment.
• Must pass background check and drug screen.
• Valid driver's license with clean driving record (21+ or have 3 years driving experience).
• High school diploma or equivalent.

Responsabilidades

• Assist customers from check-in to repair completion.
• Provide daily updates on repair status.
• Relay vehicle diagnoses and repairs to customers.
• Explain repair recommendations and costs clearly.
• Ensure a seamless, positive service experience.
• Build relationships to encourage repeat business.
• Manage multiple repair orders simultaneously.

Conocimientos

Service advising experience

Multitasking

Organization

Time management

Professional appearance

Learning agility

Driver's license

Clean driving record

Educación

High school diploma or equivalent

Descripción del empleo

Sterling Automotive Group's Sterling CDJR South in Maurice, LA is seeking a Service Advisor to be the face of the Service Department. You will guide customers through the service process, provide clear estimates, and ensure an outstanding experience from start to finish.

This full-time, on-site role requires strong organization, the ability to multitask, and excellent customer service. You will work with technicians, relay diagnoses, and help build lasting customer relationships.