Dynamic Service Advisor – Auto Care, Bonuses & 401(k)

Audiwilsonville; Wilsonville (OR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Vacation

Medical/Dental/Vision

Ancillary Benefits

401(k) match

Job summary

Audi Wilsonville is seeking a Service Advisor to deliver outstanding customer service and efficiently handle vehicle-related questions, service requests, and paperwork in a dealership setting.

The role is on-site with a rotating schedule, offering personal commissions or state minimum wage plus bonuses and a comprehensive benefits package including medical/dental/vision, 401(k) match, and paid vacation.

Qualifications

• Previous retail sales or customer service experience preferred but not required.
• Valid driver's license and clean driving record.
• Ability to communicate suitably through email, phone, or in person.
• A charismatic and relatable personality.
• A desire and drive to be successful with a positive attitude.

Responsibilities

• Greet customers and determine the nature of their service needs.
• Provide accurate service estimates and communicate options to customers.
• Document service orders with correct customer information and VIN.
• Explain vehicle maintenance and manufacturer guidelines to customers.
• Meet deadlines, escalate issues, and maintain professional conduct.

Skills

Customer service

Sales experience

Communication skills

Charismatic personality

Positive attitude

Driver's license

Tools

Computer

Job description

Audi Wilsonville is seeking a Service Advisor to deliver outstanding customer service and efficiently handle vehicle-related questions, service requests, and paperwork in a dealership setting.

The role is on-site with a rotating schedule, offering personal commissions or state minimum wage plus bonuses and a comprehensive benefits package including medical/dental/vision, 401(k) match, and paid vacation.