Dynamic Security Shift Supervisor | Lead & Protect Guests

ViziRecruiter,LLC.; Morgantown, Northern (WV, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

PENN Entertainment in Morgantown, WV is seeking a Security Shift Supervisor to oversee the security team on a designated shift, ensuring safety, regulatory compliance, and high guest service standards.

You will help develop schedules, monitor budgets, and coordinate with local law enforcement as needed. The role requires strong organizational and communication skills, plus experience in security operations and incident reporting.

Qualifications

• Bachelor's degree or equivalent security experience required.
• Strong knowledge of security protocols and procedures.
• Excellent organizational and communication skills.
• Ability to write reports, business correspondence, and procedures manuals.
• Ability to present information clearly to groups of managers, clients, and the public.
• Demonstrated diplomacy in handling conflicts with guests and staff.

Responsibilities

• Supervise staff and manage daily operations of a designated shift in Security.
• Create effective schedules while controlling labor costs and meeting staffing goals.
• Assist in budgeting for the department and report budget concerns to management.
• Provide superior customer service and ensure security programs are followed.
• Train shift personnel in emergency operating procedures.
• Maintain compliance with regulatory requirements and internal controls.

Skills

Organizational skills

Communication skills

Report writing

Public speaking

Problem resolution

Education

Bachelor's degree or 4 years casino security/military/police experience

Tools

Microsoft Office

Job description

PENN Entertainment in Morgantown, WV is seeking a Security Shift Supervisor to oversee the security team on a designated shift, ensuring safety, regulatory compliance, and high guest service standards.

You will help develop schedules, monitor budgets, and coordinate with local law enforcement as needed. The role requires strong organizational and communication skills, plus experience in security operations and incident reporting.