Security Shift Manager — Lead & Protect Guests

Argosy Casino Hotel & Spa Riverside; Riverside (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

PENN Entertainment is seeking a Security Supervisor for our Riverside property. You will provide daily supervision of the security team, ensure guest safety, and enforce policies to safeguard the facility.

The role requires 21+ age, a high school diploma (or GED), and proficiency with Microsoft Office. You will work to maintain safety standards, coordinate scheduling, and interact with regulators and law enforcement as needed.

Qualifications

• High School Diploma or GED required; or equivalent casino security experience.
• Must be proficient in Microsoft applications.
• Excellent organizational and communication skills.
• Ability to write reports and business correspondence.

Responsibilities

• Provide guidance and daily supervision to staff in the department.
• Adheres to scheduling and coordinates with manager for scheduling with guest satisfaction in mind.
• Enforce internal control policies and procedures.
• Enforce underage gambling and drinking laws.
• Maintain safety and inspection reports for the property and conduct regular security post inspections.
• Prepare security incident reports and maintain security logs.
• Ensure security team adheres to uniform dress and grooming standards.
• Interact with regulatory, fire/rescue and law enforcement agencies.
• Support compliance with departmental budgets.
• Promote superior customer service in line with company standards and programs.

Skills

Organizational skills

Communication

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

PENN Entertainment is seeking a Security Supervisor for our Riverside property. You will provide daily supervision of the security team, ensure guest safety, and enforce policies to safeguard the facility.

The role requires 21+ age, a high school diploma (or GED), and proficiency with Microsoft Office. You will work to maintain safety standards, coordinate scheduling, and interact with regulators and law enforcement as needed.