Dynamic SchedulerCardinal Bernardin Cancer CenterMaywood

Loyola Medicine; Maywood (IL); On-site; USD 60,518,000 - 73,186,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) retirement plan

Life Insurance

Employee Assistance Program

Employee Discounts

Flexible Spending Account

Paid Time Off

Tuition Reimbursement

Job summary

Loyola Medicine is seeking a Dynamic Scheduler to coordinate patient appointments across multiple sites, balancing orders, urgency, and patient convenience while supporting efficient operations.

The role emphasizes scheduling accuracy, insurance verification for maximum reimbursement, and proficient use of scheduling and registration software. Strong customer service and telephone skills are essential to manage a high-volume service area. This is a full-time day-shift position.

Qualifications

• Associates Degree or equivalent training via work experience or education.
• Minimum of 3 years of previous job-related experience.
• Applicants must be authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Schedule patient appointments across multiple sites, considering orders, urgency, and patient convenience.
• Verify insurance to maximize reimbursement and correct payment.
• Proficient in clinical, registration and scheduling software; learn new systems as required.
• Handle a high volume of telephone calls with strong customer service skills.

Skills

Customer service

Scheduling

Telephone handling

Education

Associate's degree or equivalent

Bachelor's degree (preferred)

Job description

Employment Type:Full timeShift:Day ShiftDescription:

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We offer:

Medical/Dental/Vision Benefits on your FIRST DAY!!!

competitive wages

great work atmosphere

403(b)
Life Insurance
Employee Assistance Program
Employee Discounts
Flexible Spending Account
Paid Time Off
Tuition Reimbursement

Essential Job Duties:

Loyola Medicine, treating the whole person with compassion—to "also treat the human spirit." We are seeking a Dynamic Scheduler to schedule patient appointments in conjunction with orders, urgency of care and patient convenience, involving multiple sites when appropriate.

SCHEDULING - Monitors physicians' schedules daily for optimal physician schedule

INSURANCE VERIFICATION - Utilizes insurance verification procedures to ensure maximum reimbursement and correct payment.

COMPUTER APPLICATIONS - Proficient in clinical, registration and scheduling software systems. d.) Learns new systems as required.

TELEPHONE UTILIZATION - Efficiently and effectively manage a high volume of telephone calls to the service area. a.) Answers calls using telephone customer service skills and maintains 95% for customer telephone skills

Shift Days Monday- Friday

Position Requirements:

Required:

• Associates Degree OR equivalent training acquired via work experience or education
• Minimum of 3 years of previous job-related experience

Preferred:

• Bachelor's Degree OR equivalent training acquired via work experience or education
• Minimum of 3 years experience as a Service Rep, highly preferred
• Minimum of 3 years training in general administrative, business, healthcare, or related field

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $21.12 - $25.53 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.