Dynamic Rigging & Operations Coordinator

Digging & Rigging, Inc; Morgantown (WV); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

Dental insurance

Life insurance

Paid time off

Paid holidays

401k employer contributions

Descripción de la vacante

Digging & Rigging, Inc. Morgantown, WV is seeking an Operations Support Coordinator to assist across rigging operations, customer service, sales, dispatch, and permitting.

You will coordinate daily work, communicate with customers and internal teams, and help prepare and track permits and documentation. This role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while adhering to safety and company procedures.

Formación

• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to coordinate multiple tasks, schedules, and deadlines.
• Ability to communicate professionally with customers, sales staff, field crews, and management.
• Strong problem-solving skills and the ability to respond to changing priorities.
• Ability to prepare, review, and maintain accurate records, documents, and permits.
• Proficiency with Microsoft Office Suite, particularly Outlook, Word, and Excel.
• Strong written and verbal communication skills.

Responsabilidades

• Conducts all business in a professional, respectful manner and in accordance with Digging & Rigging Inc.'s policies and procedures and outlined in the Compact of Respect.
• Assist with rigging duties and operational tasks as assigned, following company safety procedures and applicable training requirements.
• Provide professional customer service by responding to inquiries, relaying project information, and directing requests to the appropriate team members.
• Assist sales staff with estimates, proposals, customer follow-up, and preparation of job-related documentation.
• Coordinate dispatch schedules and communicate job details, timing, and changes to field personnel and internal departments.
• Assist with preparing, submitting, tracking, and maintaining permits and related documentation for projects.
• Gather and verify job information, including customer details, site information, schedules, and project requirements.
• Coordinate information between customers, sales, dispatch, field crews, and management to support smooth project execution.
• Maintain accurate records, files, schedules, and customer or project information.
• Follow up on outstanding information, approvals, permits, and other items needed to prepare for scheduled work.
• Assist with scheduling changes and communicate updates promptly to affected parties.
• Help ensure required job paperwork and supporting documents are complete and available to the appropriate personnel.
• Support general office and administrative tasks as needed.
• Identify opportunities to improve coordination, communication, and efficiency across daily operations.
• Maintain confidentiality and handle customer and company information professionally.
• Perform other duties and special projects as assigned.

Conocimientos

Customer service

Organizational skills

Scheduling coordination

Communication

Problem solving

Document control

MS Office

Safety culture

Educación

HS diploma or equivalent

Descripción del empleo

Digging & Rigging, Inc. Morgantown, WV is seeking an Operations Support Coordinator to assist across rigging operations, customer service, sales, dispatch, and permitting.

You will coordinate daily work, communicate with customers and internal teams, and help prepare and track permits and documentation. This role requires strong organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while adhering to safety and company procedures.