Rigging & Operations Support Coordinator

Digrig; Morgantown (WV); On-site; USD 42,000 - 54,000; Full time

Job summary

Digging & Rigging Inc. is seeking an Operations Support Coordinator to assist across rigging operations, customer service, sales, dispatch, and permitting. You will help coordinate daily work, communicate with customers and internal teams, prepare permits, support sales activities, and assist with rigging tasks as needed.

Strong organization and communication are essential in a fast-paced environment. The role requires the ability to manage multiple priorities, attention to detail, and a

Qualifications

• High school diploma or equivalent required; additional education or relevant training preferred.
• Experience in customer service, office administration, dispatch, sales support, permitting, or related role preferred.
• Experience in rigging, crane, construction, or industrial services industry preferred.
• Knowledge of scheduling, dispatch coordination, and job documentation preferred.
• Ability to learn and follow permit requirements, customer procedures, and company processes.
• Proficiency with Microsoft Office Suite, particularly Outlook, Word, and Excel.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Ability to work independently while contributing effectively to a team.
• Rigging experience or relevant safety training is preferred; required training and qualifications will depend on assigned field duties.

Responsibilities

• Conducts all business professionally and in accordance with company policies and respect.
• Assist with rigging duties and operational tasks, following safety procedures.
• Provide professional customer service by responding to inquiries and relaying project information.
• Assist sales staff with estimates, proposals, and customer follow-up.
• Coordinate dispatch schedules and communicate job details and changes to field personnel.
• Assist with preparing, submitting, tracking, and maintaining permits and related documents.
• Gather and verify job information including customer and site details.
• Coordinate information between customers, sales, dispatch, field crews, and management.
• Maintain accurate records and schedules.

Skills

Strong customer service

Excellent organizational skills

Coordinate multiple tasks

Professional communication

Problem solving

Record keeping and permits

Microsoft Office proficiency

Safety, reliability, teamwork

Education

High school diploma or equivalent

Additional education or training preferred

Tools

Microsoft Office Suite

Job description

Digging & Rigging Inc. is seeking an Operations Support Coordinator to assist across rigging operations, customer service, sales, dispatch, and permitting. You will help coordinate daily work, communicate with customers and internal teams, prepare permits, support sales activities, and assist with rigging tasks as needed.

Strong organization and communication are essential in a fast-paced environment. The role requires the ability to manage multiple priorities, attention to detail, and a