Dynamic Retail Sales and Customer Experience Associate

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Honolulu (HI); On-site; USD 28,000 - 36,000; Part time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Pearl Harbor, HI, is seeking a part-time sales associate to be the face of our brand. You will assist customers, highlight products and promotions, and help them recognize how our services meet their needs with an educational, friendly approach.

This role emphasizes premier customer service, product knowledge, and teamwork. You will engage shoppers, manage transactions at the POS, and help maintain store appearance while supporting inventory and events.

Qualifications

• No experience required, entry level retail accepted, high school diploma preferred.
• Retail experience is preferred but not required.
• Basic product knowledge is desirable for effective customer assistance.
• Strong interpersonal and communication skills are essential.
• Ability to stand, interact with customers and perform light lifting.

Responsibilities

• Greet customers and assess needs; upsell and cross-sell.
• Direct customers to merchandise and inform them about promotions.
• Provide premier customer service and assist with product questions.
• Handle transactions using POS system and manage cash handling.
• Maintain store appearance and assist with inventory and periodic counts.
• Support events and promotions and work as part of a team.

Skills

Customer service

Communication skills

Multi-tasking

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Pearl Harbor, HI, is seeking a part-time sales associate to be the face of our brand. You will assist customers, highlight products and promotions, and help them recognize how our services meet their needs with an educational, friendly approach.

This role emphasizes premier customer service, product knowledge, and teamwork. You will engage shoppers, manage transactions at the POS, and help maintain store appearance while supporting inventory and events.