Dynamic Reservation & Inventory Manager

U-Haul; Palm Bay (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

401(k) plan

ESOP

Dental plan

Vision plan

Life insurance

Legal program

Smart benefits

Job summary

U-Haul is seeking a Reservation Manager Agent in Palm Bay, FL, to support customers and field teams with equipment reservations and placement. You will help balance regional inventory and assist dealerships, ensuring accurate reservations and equipment flow.

The role emphasizes customer service, communication, and multitasking in a fast-paced environment, with comprehensive benefits and opportunities for growth within the organization.

Qualifications

• High school diploma or equivalent.
• Experience with customer service is preferred.
• Familiarity with office equipment such as multiline phones, Word and email.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand and productivity status to balance regional inventory levels.
• Review reports that aid in effective placement of equipment, customer reservations and contracts to ensure availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma or equivalent

Tools

Word

Email

Multiline phones

Job description

U-Haul is seeking a Reservation Manager Agent in Palm Bay, FL, to support customers and field teams with equipment reservations and placement. You will help balance regional inventory and assist dealerships, ensuring accurate reservations and equipment flow.

The role emphasizes customer service, communication, and multitasking in a fast-paced environment, with comprehensive benefits and opportunities for growth within the organization.