Dynamic Receptionist & Front Desk — Insurance Growth Path

Mike Doyle State Farm Insurance Agent; Baltimore (MD); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Michael Doyle - State Farm Agent is seeking a Receptionist to support daily office operations and customer interactions in Baltimore, MD. You will greet customers, manage appointments, and assist with inquiries while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational multitasking

Sales conversations

MS Office & CRM

Job description

Michael Doyle - State Farm Agent is seeking a Receptionist to support daily office operations and customer interactions in Baltimore, MD. You will greet customers, manage appointments, and assist with inquiries while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.