Growth-Driven Front Desk Coordinator (Hybrid)

Bob Willetts - State Farm Agent; Bethesda (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Bob Willetts - State Farm Agent in Bethesda, MD is seeking a friendly Receptionist-Team Member to join our growing agency. You will greet clients, manage schedules, and support daily office operations with a service-first mindset.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers while maintaining records and coordinating communications. This role offers hybrid opportunities and room for advancement.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM familiarity

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Bob Willetts - State Farm Agent in Bethesda, MD is seeking a friendly Receptionist-Team Member to join our growing agency. You will greet clients, manage schedules, and support daily office operations with a service-first mindset.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers while maintaining records and coordinating communications. This role offers hybrid opportunities and room for advancement.