Dynamic Property Leasing Specialist

University Partners; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

University Partners is seeking a Leasing Consultant to interface with prospective residents and existing tenants, handle daily issues, and coordinate lease renewals. The role emphasizes Fair Housing compliance, accurate application reviews, and seamless leasing processes in a competitive market.

The candidate should have strong customer service, sales, and negotiation skills, plus the ability to work with Entrata and coordinate with management for renewals and move-in activities.

Qualifications

• Sales, leasing, marketing, and customer service experience.
• Ability to demonstrate a positive attitude and communicate the benefits of the community.
• Excellent customer service, sales, and negotiation skills.
• Good communication and listening skills.
• Able to speak effectively before groups of customers or employees.
• Able to read and understand lease documents.
• Able to be an effective team player and interact well with others.
• Organized and detail oriented.
• Patient, even-tempered and works well under pressure.
• Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
• Able to write routine reports and correspondence.
• Able to add, subtract, multiply, and divide in all units of measure.
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Effective time management skills.
• Able to maintain confidentiality.
• Able to follow directions from a supervisor.
• Able to understand and follow posted work rules and procedures.
• Able to accept constructive criticism.
• Able to work weekends or overtime as job requires.

Responsibilities

• Provide excellent service to all residents, prospects, and visitors to the community.
• Effectively lease apartments in accordance with occupancy goals.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
• Conduct the application review for each lease including credit and income verifications and background checks.
• Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move-in, including a final inspection.
• Follow up with residents throughout their lease terms, promote the annual renewal campaign, manage lease renewals and complete lease documents.
• Complete all tasks necessary to successfully operate the leasing office.
• Daily Opening and Closing Procedures: perform daily marketing inspection and maintain cleanliness of the leasing path and amenities.
• Answer all phone calls, emails, and voicemails promptly.
• Signage inspection of bootlegs, banners, and brochures.
• Leasing: greet prospects, show apartments, and coordinate the leasing process.
• Review applications and provide information to verify details.
• Leads: manage guest cards, follow up with leads and document notes.
• Applications: enter prospect information into Entrata and follow up for missing details.
• Lease Files: finalize files and forward for review and approval.
• Work Orders: coordinate with maintenance and track status in Entrata.
• Renewals: complete renewal tasks as necessary.

Skills

Customer Service

Sales & Negotiation

Communication Skills

Public Speaking

Lease Knowledge

Team Player

Organized & Detail

Patience

Safety Rules

Documentation Writing

Math & Calculations

Follow Instructions

Time Management

Confidentiality

Overtime Ready

Education

Bachelor's Degree

High School Diploma

GED

Tools

Entrata

Job description

University Partners is seeking a Leasing Consultant to interface with prospective residents and existing tenants, handle daily issues, and coordinate lease renewals. The role emphasizes Fair Housing compliance, accurate application reviews, and seamless leasing processes in a competitive market.

The candidate should have strong customer service, sales, and negotiation skills, plus the ability to work with Entrata and coordinate with management for renewals and move-in activities.