Dynamic Meeting & Events Planner | Travel, Budget & Ops

American Express Global Business Travel; Dover (DE); Remote; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning opportunities

Inclusive culture

Job summary

Amex GBT is seeking a Meeting & Events Planner to lead all aspects of client events and ensure successful outcomes within established guidelines. You will proactively identify potential challenges related to clients, programs, or delivery and communicate them to drive results.

You will maintain industry knowledge, identify upselling opportunities, and manage budgets, contracts, and RFPs while serving as onsite business lead for events in the United States.

Qualifications

• 3+ years of meeting/event management or hospitality customer service experience.
• Proficiency in Microsoft Office required.
• Strong organizational, communication, and negotiation skills.
• Ability to multitask, prioritize, and remain calm under pressure.
• Willingness to travel to events as needed.
• CMP or formal project management certification, nice to have.
• Travel industry knowledge.
• Experience with electronic meeting management tools.

Responsibilities

• Maintain industry knowledge, identify upselling opportunities, and perform assigned duties.
• Select venues and coordinate facility services, security, technology, transportation, accommodations, and material shipping.
• Oversee room setup, F&B services, exhibitor logistics, and vendor/supplier briefings.
• Develop budgets, negotiate contracts, manage RFPs, payment processing, and billing compliance.
• Identify cost savings and revenue opportunities while ensuring contract adherence.
• Secure speakers, entertainment, and ancillary programming with media/PR coordination.
• Provide post-event feedback to stakeholders and serve as onsite business lead.

Skills

Meeting/event management

Hospitality customer service

Organizational skills

Communication skills

Negotiation skills

Multitasking

Travel readiness

Education

CMP or formal PM certification

Tools

Microsoft Office

Electronic meeting management tools

Job description

Amex GBT is seeking a Meeting & Events Planner to lead all aspects of client events and ensure successful outcomes within established guidelines. You will proactively identify potential challenges related to clients, programs, or delivery and communicate them to drive results.

You will maintain industry knowledge, identify upselling opportunities, and manage budgets, contracts, and RFPs while serving as onsite business lead for events in the United States.