Meeting & Events Lead - Client Programs & Budgets

American Express Global Business Travel; Madison (WI); Remote; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development programs

Inclusion initiatives

Job summary

American Express Global Business Travel is seeking a Meeting & Events Planner to lead all aspects of client events in the United States. You will manage venues, logistics, budgets, and programs, while ensuring compliance and effective on-site leadership.

The role requires 3+ years in event management or hospitality, proficiency in Microsoft Office, and strong organizational and negotiation skills. Travel to events is expected, CMP certification is a plus, and diverse travel experience is valued.

Qualifications

• 3+ years of meeting/event management or hospitality customer service experience.
• Proficiency in Microsoft Office required.
• Strong organizational, communication, and negotiation skills.
• Ability to multitask, prioritize, and stay calm under pressure.
• Willingness to travel to events as needed.
• CMP or formal project management certification is a plus.
• Travel industry knowledge.
• Experience with electronic meeting management tools.

Responsibilities

• Lead all aspects of client events while adhering to guidelines.
• Maintain industry knowledge and identify upselling opportunities.
• Select venues and coordinate facility services, security, technology, transportation, accommodations, and material shipping.
• Oversee room setup, F&B services, exhibitor logistics, and vendor/supplier briefings.
• Develop budgets, negotiate contracts, manage RFPs, payment processing, and billing compliance.
• Secure speakers, entertainment, and ancillary programming with media/PR coordination.
• Provide post-event feedback to stakeholders and serve as onsite business lead.

Skills

Microsoft Office

Event management

Hospitality service

Job description

American Express Global Business Travel is seeking a Meeting & Events Planner to lead all aspects of client events in the United States. You will manage venues, logistics, budgets, and programs, while ensuring compliance and effective on-site leadership.

The role requires 3+ years in event management or hospitality, proficiency in Microsoft Office, and strong organizational and negotiation skills. Travel to events is expected, CMP certification is a plus, and diverse travel experience is valued.