Strategic Meetings & Events Planner

American Express Global Business Travel; Lansing (MI); Remote; USD 55,000 - 103,000; Full time

Job summary

Amex GBT is seeking a Meeting & Events Planner to lead client events from concept to completion. You will develop budgets, negotiate contracts, and manage RFPs while ensuring high-quality delivery and adherence to guidelines.

You will coordinate venues, F&B, transportation, and onsite operations, securing speakers and entertainment and providing post-event feedback to stakeholders. Travel to events as needed is required.

Qualifications

• 3+ years of meeting/event management or hospitality customer service experience.
• Proficiency in Microsoft Office.
• Strong organizational, communication, and negotiation skills.
• Ability to multitask, prioritize, and remain calm under pressure.
• Willingness to travel to events as needed.
• CMP or formal project management certification, nice to have.
• Travel industry knowledge.
• Experience with electronic meeting management tools.

Responsibilities

• Lead all aspects of client events while adhering to established guidelines.
• Identify upselling opportunities and communicate potential challenges related to clients, programs, or delivery.
• Select venues and coordinate facility services, security, technology, transportation, accommodations, and material shipping.
• Oversee room setup, F&B services, exhibitor logistics, and vendor/supplier briefings.
• Develop budgets, negotiate contracts, manage RFPs, payment processing, and billing compliance.
• Identify cost savings and revenue opportunities while ensuring contract adherence.
• Secure speakers, entertainment, and ancillary programming with media/PR coordination.
• Provide post-event feedback to stakeholders and serve as onsite business lead.

Skills

Meeting & events management

Hospitality customer service

Organizational skills

Communication skills

Negotiation skills

Multitasking under pressure

Travel willingness

CMP or PM certification

Travel industry knowledge

Electronic meeting management tools

Tools

Microsoft Office

Job description

Amex GBT is seeking a Meeting & Events Planner to lead client events from concept to completion. You will develop budgets, negotiate contracts, and manage RFPs while ensuring high-quality delivery and adherence to guidelines.

You will coordinate venues, F&B, transportation, and onsite operations, securing speakers and entertainment and providing post-event feedback to stakeholders. Travel to events as needed is required.