Strategic Meeting & Events Lead | Travel-Ready

American Express Global Business Travel; Topeka (KS); Remote; USD 55,000 - 103,000; Full time

Job summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Meeting & Events Planner, you will lead all aspects of client events while adhering to established guidelines. You'll proactively identify and communicate potential challenges related to clients, programs, or delivery to

Qualifications

• 3+ years of meeting/event management or hospitality customer service experience.
• Proficiency in Microsoft Office required.
• Strong organizational, communication, and negotiation skills.
• Ability to multitask, prioritize, and remain calm under pressure.
• Willingness to travel to events as needed.
• CMP or formal project management certification, nice to have.
• Travel industry knowledge.
• Experience with electronic meeting management tools.

Responsibilities

• Lead all aspects of client events while adhering to established guidelines.
• Maintain industry knowledge, identify upselling opportunities, and perform assigned duties.
• Select venues and coordinate facility services, security, technology, transportation, accommodations, and material shipping.
• Oversee room setup, F&B services, exhibitor logistics, and vendor/supplier briefings.
• Develop budgets, negotiate contracts, manage RFPs, payment processing, and billing compliance.

Skills

Organizational skills

Communication skills

Negotiation

Multitasking

Travel readiness

Customer service

Industry knowledge

Education

CMP or formal project management certification

Tools

Microsoft Office

Electronic meeting management tools

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Meeting & Events Planner, you will lead all aspects of client events while adhering to established guidelines. You'll proactively identify and communicate potential challenges related to clients, programs, or delivery to