Senior Meeting & Events Planner | Travel & Venue Specialist

American Express Global Business Travel; Hartford (CT); Remote; USD 55,000 - 103,000; Full time

Job summary

Amex GBT is seeking a Meetings & Events Planner to lead client events from concept through execution, ensuring alignment with guidelines and client expectations. You’ll proactively identify challenges related to programs or delivery to secure successful outcomes.

Key responsibilities include venue selection, logistics coordination, budgeting, contract management, and post-event analysis. You will travel to events and collaborate with speakers, exhibitors, and vendors to deliver impactful

Qualifications

• 3+ years of meeting/event management or hospitality customer service experience.
• Proficiency in Microsoft Office.
• Strong organizational, communication, and negotiation skills.
• Ability to multitask, prioritize, and remain calm under pressure.
• Willingness to travel to events as needed.
• CMP or formal project management certification is nice to have.
• Travel industry knowledge.
• Experience with electronic meeting management tools.

Responsibilities

• Maintain industry knowledge, identify upselling opportunities, and perform assigned duties.
• Select venues and coordinate facility services, security, transportation, accommodations, and material shipping.
• Oversee room setup, F&B services, exhibitor logistics, and vendor/supplier briefings.
• Develop budgets, negotiate contracts, manage RFPs, payment processing, and billing compliance.
• Identify cost savings and revenue opportunities while ensuring contract adherence.
• Secure speakers, entertainment, and ancillary programming with media/PR coordination.
• Provide post-event feedback to stakeholders and serve as onsite business lead.

Skills

Meeting & event management

Hospitality customer service

Microsoft Office

Organizational skills

Communication skills

Negotiation skills

Multitasking

Travel willingness

CMP or project management

Project management

Travel industry knowledge

Electronic meeting tools

Job description

Amex GBT is seeking a Meetings & Events Planner to lead client events from concept through execution, ensuring alignment with guidelines and client expectations. You’ll proactively identify challenges related to programs or delivery to secure successful outcomes.

Key responsibilities include venue selection, logistics coordination, budgeting, contract management, and post-event analysis. You will travel to events and collaborate with speakers, exhibitors, and vendors to deliver impactful