Medical Receptionist

Optima Dermatology; Rocky River (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Optima Dermatology in Rocky River, OH is recruiting an experienced Medical Receptionist to join our dermatology and medical aesthetics group in Rocky River, OH. The position supports patient check-in/check-out, scheduling, and front-desk operations in a busy medical office.

You will greet patients, verify information, answer calls, and coordinate with clinical staff. Requirements include at least 1 year of relevant experience, excellent communication, a friendly attitude, and EMA/EMR experience

Qualifications

• At least 1 year of prior relevant experience.
• Excellent communication and customer service skills.
• Friendly, upbeat attitude a MUST.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office preferred.
• EMA/EMR experience preferred.

Responsibilities

• Completing patient check-in and check-out procedures.
• Answering incoming calls and providing appropriate follow-up.
• Handling patient queries, concerns, and complaints.
• Verifying and documenting patient information.
• Welcome and greet patients entering/leaving the office.

Skills

Customer service

Communication

Multitasking

Medical office experience

EMA/EMR experience

Experience level 1 year

Job description

Multi-site Dermatology Group Seeks Medical Receptionist

Optima Dermatology is recruiting an experienced Medical Receptionist to join our growing Dermatology and Medical Aesthetics group in Rocky River, OH.

Hours: Tuesday-Thursday, 7am-5pm

Responsibilities:

The following is an overview of the essential job functions and responsibilities; this may not be an all-encompassing list:

• Completing patient check-in and check-out procedures
• Answering incoming calls and providing appropriate follow-up
• Handling patient queries, concerns, and complaints
• Verifying and documenting patient information
• Welcome and greet patients entering/leaving the office

Qualifications:

• At least 1 year of prior relevant experience
• Excellent communication and customer service skills
• Friendly, upbeat attitude a MUST
• Ability to multitask in a fast-paced environment
• Experience in a medical office preferred
• EMA/EMR experience preferred

At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.