Medical Receptionist

Optima Dermatology; Rockport (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Optima Dermatology is seeking an experienced Medical Receptionist for our dermatology and medical aesthetics group in Rocky River, OH. The role covers patient check-in/check-out, answering calls, and addressing inquiries to ensure a smooth clinic flow.

Ideal candidates have 1+ year of relevant experience, excellent communication, and a friendly, upbeat demeanor. Medical office and EMA/EMR experience are preferred to support efficient patient care.

Qualifications

• 1+ year of prior relevant experience.
• Excellent communication and customer service skills.
• Friendly, upbeat attitude required.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office and EMA/EMR preferred.

Responsibilities

• Completing patient check-in and check-out procedures
• Answering incoming calls and providing appropriate follow-up
• Handling patient queries, concerns, and complaints
• Verifying and documenting patient information
• Welcome and greet patients entering/leaving the office

Skills

Communication skills

Customer service

Multitasking

EMA/EMR experience

Tools

EMA/EMR system

Job description

Multi-site Dermatology Group Seeks Medical Receptionist

Optima Dermatology is recruiting an experienced Medical Receptionist to join our growing Dermatology and Medical Aesthetics group in Rocky River, OH.

Hours: Tuesday-Thursday, 7am-5pm

Responsibilities:

The following is an overview of the essential job functions and responsibilities; this may not be an all-encompassing list:

• Completing patient check-in and check-out procedures
• Answering incoming calls and providing appropriate follow-up
• Handling patient queries, concerns, and complaints
• Verifying and documenting patient information
• Welcome and greet patients entering/leaving the office

Qualifications:

• At least 1 year of prior relevant experience
• Excellent communication and customer service skills
• Friendly, upbeat attitude a MUST
• Ability to multitask in a fast-paced environment
• Experience in a medical office preferred
• EMA/EMR experience preferred

At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.