Dermatology Front Desk & Patient Concierge

Optima Dermatology; Manchester (NH); On-site; USD 32,000 - 44,000; Full time

Job summary

Optima Dermatology in Manchester, NH is seeking an experienced Medical Receptionist to join our dermatology and medical aesthetics team. You will manage patient check-in/out, answer calls, and handle inquiries in a fast-paced clinical setting.

Ideal candidates have at least 1 year of relevant experience, excellent communication and a friendly, upbeat demeanor; EMA/EMR experience is preferred to support efficient patient flow and accurate record-keeping.

Qualifications

• Minimum 1 year of relevant experience.
• Excellent communication and customer service skills.
• Friendly, upbeat attitude.
• Experience in a medical office and EMA/EMR preferred.

Responsibilities

• Completing patient check-in and check-out procedures
• Answering incoming calls and providing appropriate follow-up
• Handling patient queries, concerns, and complaints
• Verifying and documenting patient information
• Welcome and greet patients entering/leaving the office

Skills

Excellent communication

Customer service

Multitasking

Friendly demeanor

Tools

EMA/EMR experience

Job description

Optima Dermatology in Manchester, NH is seeking an experienced Medical Receptionist to join our dermatology and medical aesthetics team. You will manage patient check-in/out, answer calls, and handle inquiries in a fast-paced clinical setting.

Ideal candidates have at least 1 year of relevant experience, excellent communication and a friendly, upbeat demeanor; EMA/EMR experience is preferred to support efficient patient flow and accurate record-keeping.