Dynamic Logistics & Customer Service Coordinator

URM Stores Inc.; Spokane (WA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Insurance Benefits

401k Match

Life Insurance

Disability Insurance

Vacation & Holidays

Paid Sick Days

Volunteer Day

Employee Discounts

Job summary

URM Stores Inc. is seeking an experienced Customer Service/Logistics Coordinator to join our team in Spokane, WA. You will support Logistics and Customer Service operations, delivering an exceptional experience to customers and Member-Owners in a fast-paced environment.

You’ll contribute to continuous process improvement, addressing solutions that enhance the customer experience and strengthen supply chain performance. Strong problem-solving and attention to detail are essential for success.

Qualifications

• Customer service mindset with strong interpersonal skills and enthusiasm.
• Knowledge of logistics and ordering systems.
• Attention to detail with analytical mindset.
• Experience in Logistics, Transportation, Operations, or Warehousing is a plus.
• Ability to navigate computerized systems for tracking and orders.
• Ability to learn quickly and apply knowledge about products and services.
• Ability to work independently and in a team in a fast-paced environment.
• Strong collaboration skills to drive projects.
• Positive attitude and commitment to exceptional customer service.

Responsibilities

• Manage network applications and systems that support our Customers/Member-Owners, Transportation, and Warehouse Departments.
• Process orders and requests from customers, sales representatives, the Purchasing Department, and Merchandisers.
• Review and process customer credit requests in accordance with established Credit Policy.
• Prioritize multiple demands, manage open tasks, and adapt to changing priorities throughout the day.
• Provide backup support for Fresh Meat weekly ads, sales programs, and pricing across multiple advertising groups.
• Monitor inventory levels for Fresh Meat pre-order items on a daily and weekly basis.
• Track Fresh Meat inbound deliveries daily to help maintain and improve customer service levels.
• Serve as a key liaison between store personnel and URM departments, helping facilitate communication and resolve issues.
• Take on additional responsibilities and special projects as assigned.

Skills

Customer service

Logistics

Order processing

Inventory management

Analytical skills

Job description

URM Stores Inc. is seeking an experienced Customer Service/Logistics Coordinator to join our team in Spokane, WA. You will support Logistics and Customer Service operations, delivering an exceptional experience to customers and Member-Owners in a fast-paced environment.

You’ll contribute to continuous process improvement, addressing solutions that enhance the customer experience and strengthen supply chain performance. Strong problem-solving and attention to detail are essential for success.