Dynamic Loan Solutions Specialist — Growth & Impact

OneMain Financial Group; Gaffney (SC); In loco; USD 36.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Descrizione del lavoro

OneMain Financial Group in the United States is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life's expenses. You will thrive in a competitive environment, with opportunities for professional development and advancement and rewards for individual and team success.

Responsibilities include multitasking, delivering outstanding service, guiding customers through the loan lifecycle, timely communications across channels, and promoting loan insurance

Competenze

• High School Diploma or GED required.
• Bilingual - Spanish preferred.

Mansioni

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Conoscenze

Sales

Collections

Customer Service

Formazione

High School Diploma or GED

Descrizione del lavoro

OneMain Financial Group in the United States is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life's expenses. You will thrive in a competitive environment, with opportunities for professional development and advancement and rewards for individual and team success.

Responsibilities include multitasking, delivering outstanding service, guiding customers through the loan lifecycle, timely communications across channels, and promoting loan insurance