Dynamic Loan Solutions Advisor

OneMain Financial; Mason City (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist in an on-site Mason City, IA location. You will listen to customers, present tailored financing solutions, and drive branch goals through effective loan lifecycle management.

The role emphasizes empathy, accuracy, and strong communication as you engage customers via phone, email, chat, and in-house systems to deliver timely, compliant service.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Excellent communication and multitasking abilities.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations with ease, empathy and results.
• Develop and maintain relationships with customers throughout the loan process.
• Manage the loan lifecycle, including collections while complying with laws.
• Educate customers on loan terms and optional insurance products.
• Engage customers across phone, email, chat and in-house systems.

Skills

Sales experience

Customer service experience

Collections experience

Empathy

Communication skills

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist in an on-site Mason City, IA location. You will listen to customers, present tailored financing solutions, and drive branch goals through effective loan lifecycle management.

The role emphasizes empathy, accuracy, and strong communication as you engage customers via phone, email, chat, and in-house systems to deliver timely, compliant service.