Dynamic Loan Solutions Specialist

Jobtome; Unionville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists who help customers access friendly, fast, and affordable financing. You will listen to needs, present tailored loan solutions, and guide clients through the life cycle of their loans in a dynamic team environment.

This on-site role offers a clear path for professional growth through robust training, performance incentives, and benefit programs including health, retirement, and time-off options.

Qualifications

• High School Diploma or GED is required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude.
• Educate and inform customers on optional insurance products, ensuring they understand the loans, terms and options.

Skills

Sales experience

Customer Service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists who help customers access friendly, fast, and affordable financing. You will listen to needs, present tailored loan solutions, and guide clients through the life cycle of their loans in a dynamic team environment.

This on-site role offers a clear path for professional growth through robust training, performance incentives, and benefit programs including health, retirement, and time-off options.