Dynamic Leasing Specialist: Match Homes & Delight Residents

Apartment Management Professionals; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Apartment Management Professionals in Austin, TX is seeking a Leasing Specialist to greet prospective residents, showcase features, and match their needs with the perfect apartment. You will maintain a professional demeanor and handle inquiries across digital and in-person channels.

The role requires sales experience and strong communication skills, with proficiency in Microsoft Office and preferred experience in Resman.

Qualifications

• Minimum 2 years of prior experience as a Leasing Agent preferred.
• High School Diploma or equivalent required; Bachelor's degree preferred.
• Exceptional written and verbal communication skills with the ability to engage across digital platforms and in-person interactions.
• Demonstrated success in sales with a proven track record.
• Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders.
• Proficiency in Microsoft Office and related software is required.
• Experience with Resman property management software is preferred.
• Ability to multitask, stay organized, and consistently meet deadlines.

Responsibilities

• Greet prospective residents, effectively communicate the property's features, and address inquiries in a professional manner.
• Maintain a courteous, approachable, and professional demeanor with prospective and current residents, as well as colleagues.
• Assess prospects' living preferences and budget to match them with suitable apartment options.
• Promote available leasing incentives and discounted offers to prospective residents.
• Prepare and submit weekly prospect reports to the Community Director.
• Achieve and maintain a minimum closing ratio of 33%.
• Update online advertising platforms daily to ensure accurate representation of current pricing and apartment availability.
• Record and maintain a daily engagement score of 90-100% in Knock.
• Stay informed on local market trends and conditions to ensure competitive positioning.
• Ensure that recently vacated units are thoroughly cleaned and prepared for prospective resident viewings.

Skills

Sales experience

Communication skills

Microsoft Office

Resman

Multitasking

Interpersonal skills

Education

High school diploma

Bachelor’s degree preferred

Tools

Resman

Job description

Apartment Management Professionals in Austin, TX is seeking a Leasing Specialist to greet prospective residents, showcase features, and match their needs with the perfect apartment. You will maintain a professional demeanor and handle inquiries across digital and in-person channels.

The role requires sales experience and strong communication skills, with proficiency in Microsoft Office and preferred experience in Resman.