Leasing Consultant: High-Energy, People-First Growth

Cardinal Group Companies; East Lansing (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Cardinal is seeking a Leasing Team Member to generate leasing activity and maintain excellent customer service. The role emphasizes hospitality, strong communication, and proactive engagement with prospective residents to achieve 100% occupancy.

The position involves greeting clients, presenting the community, handling applications, and supporting events, with opportunities for advancement and bonus eligibility.

Qualifications

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoys and takes pride in providing excellent service.
• Great with people—warm, friendly and helpful in person and on the phone.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure Cardinal customers are satisfied.
• Greet prospective clients, answer leasing calls, determine needs, present the community and apartment homes, and close the sale.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation and participate in lease file audits.
• Maintain cleanliness of the tour path for a positive first impression.
• Demonstrate a positive and professional attitude with team members, residents, and vendors.
• Assist with planning community events and other projects as assigned by the Community Manager.

Skills

Customer service

Sales experience

High energy

Communication

Typing/writing

Education

High School Diploma

Tools

Basic computer skills

Job description

Cardinal is seeking a Leasing Team Member to generate leasing activity and maintain excellent customer service. The role emphasizes hospitality, strong communication, and proactive engagement with prospective residents to achieve 100% occupancy.

The position involves greeting clients, presenting the community, handling applications, and supporting events, with opportunities for advancement and bonus eligibility.