Dynamic Insurance Office Receptionist & Customer Care

Austin Cooley - State Farm Agent; Acworth (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Austin Cooley - State Farm Agent is seeking a friendly receptionist to join the team, handling in-person and phone greetings while directing visitors to the right staff. You will manage schedules, answer inquiries, and maintain customer records with care.

The role involves engaging in sales conversations, providing excellent customer service, and supporting administrative tasks. Training and advancement opportunities are available as the team grows.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Austin Cooley - State Farm Agent is seeking a friendly receptionist to join the team, handling in-person and phone greetings while directing visitors to the right staff. You will manage schedules, answer inquiries, and maintain customer records with care.

The role involves engaging in sales conversations, providing excellent customer service, and supporting administrative tasks. Training and advancement opportunities are available as the team grows.