Insurance Front Desk Specialist (Flexible Schedule)

Talentify; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent Paul Lanari in Austin, TX is seeking a Receptionist - State Farm Agent Team Member to join our friendly office. You will greet customers in person and by phone, help schedule appointments, and maintain accurate records.

The ideal candidate is organized, detail oriented, and eager to learn the insurance industry. You’ll gain hands-on coaching and have opportunities for advancement within our community-focused agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer greeting

Appointment scheduling

CRM systems

Microsoft Office

Sales conversations

Customer records

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Paul Lanari in Austin, TX is seeking a Receptionist - State Farm Agent Team Member to join our friendly office. You will greet customers in person and by phone, help schedule appointments, and maintain accurate records.

The ideal candidate is organized, detail oriented, and eager to learn the insurance industry. You’ll gain hands-on coaching and have opportunities for advancement within our community-focused agency.