Dynamic Inside Sales Specialist - Cold Calling Elite

Alex Lee; Lawrenceville (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Alex Lee is seeking an Inside Sales professional to introduce products to clients and increase product sales. The role involves selling over the phone, cold calling via business directories and referrals, and building lasting relationships with customers.

You will identify customer needs, offer alternatives, and ensure a smooth sales process. Strong communication, bilingual ability, and Excel proficiency are required.

Qualifications

• High school diploma or equivalent required.
• 2+ years' inside sales experience.
• Exceptional verbal and written communication skills with high level of confidence; the ability to call, connect and interact with potential customers.
• Persuasive and goal oriented.
• Self-motivated and self-directed.

Responsibilities

• Cold calling; making customer orders suggesting new items; making multiple outbound calls to sale potential clients.
• Understanding client needs and expectations of the customers offering different alternatives, solutions and support. Ensure proper attention to every customer.
• Establish friendly relation with customer and maintain ongoing relations with the customers.
• Creating and maintaining a list/database of prospect clients and contact them regularly.
• Working with sales team.
• Meet and communicate with walk-in customers.
• Occasionally make personal visits to monitor and check that everything is in order and see what product may be missing.
• Tracking weekly, monthly, and quarterly performance and sales metrics.
• Handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
• Note down the suggestions and complaints made by the customers and report them to the right department.
• Research the market for new competitive products introduces and the marketing strategies adopted by competitors.
• Record details of every sales transaction in the sales book and submit weekly reports to the higher officials.
• Analyze the choices and financial capacities of every customer and suggest suitable product.

Skills

Verbal communication

Written communication

Creative thinking

Problem solving

Persuasion

Teamwork

Multitasking

Time management

Self-motivation

Bilingual

Education

High school diploma

Tools

Outlook

MS Excel

Job description

Alex Lee is seeking an Inside Sales professional to introduce products to clients and increase product sales. The role involves selling over the phone, cold calling via business directories and referrals, and building lasting relationships with customers.

You will identify customer needs, offer alternatives, and ensure a smooth sales process. Strong communication, bilingual ability, and Excel proficiency are required.