Inside Sales

Lowes Foods; Lawrenceville (AL); On-site; USD 35,000 - 65,000; Full time

Job summary

Lowes Foods is seeking an Inside Sales representative to drive product adoption by phone, cold calling, and outbound outreach. You will build relationships, understand client needs, and coordinate with the sales team to close orders.

The role emphasizes customer focus, multitasking, and effective use of Outlook and Excel in a fast-paced environment. If you are driven and bilingual, this is a strong fit.

Qualifications

• 2+ years inside sales experience.
• Exceptional verbal and written communication with high level of confidence; ability to call, connect and interact with potential customers.
• Creative thinker with ability to resolve problems; energetic, outgoing, and friendly demeanor.
• Expert in handling Outlook and MS Excel.
• Persuasive and goal oriented; team player.
• Self-motivated and self-directed; able to multitask and manage time effectively.

Responsibilities

• Cold calling and making customer orders; suggest new items; make outbound calls to sales potential clients.
• Understand client needs and offer alternatives, solutions and support; ensure proper attention to every customer.
• Establish friendly relations with customers and maintain ongoing relations.
• Create and maintain a list/database of prospect clients and contact them regularly.
• Work with the sales team and support walk-in customers.
• Occasionally visit customers to monitor orders and stock and identify missing products.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Handle customer inquiries promptly in a fast-paced, team-oriented environment.
• Record details of each sales transaction and submit weekly reports to higher officials.
• Analyze customer choices and financial capacity to suggest suitable products.

Skills

Cold calling

Outbound calls

Sales

Customer relations

Verbal communication

Written communication

Bilingual

Education

High school diploma or equivalent

Tools

Outlook

MS Excel

Job description

Overview

The Inside Sales, introducing the products to the clients and increasing the sales of the products is the main objective.

Selling over the phone connected with cold calling through business directories, client referrals, etc.

Work with customers to find what they want, create solutions and ensure a smooth sales process.

Responsibilities

• Cold calling; making customer orders suggesting new items; making multiple outbound calls to sale potential clients.
• Understanding client needs and expectations of the customers offering different alternatives, solutions and support. Ensure proper attention to every customer.
• Establish friendly relation with customer and maintain ongoing relations with the customers.
• Creating and maintaining a list/database of prospect clients and contact them regularly.
• Working with sales team.
• They meet and communicate with the walk-in customers.
• Occasionally make personal visits to their customers to monitor and check that everything is in order and see what product may be missing.
• Tracking weekly, monthly, and quarterly performance and sales metrics.
• Handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
• Note down the suggestions and complaints made by the customers and report them to the right department.
• Research the market for new competitive products introduces and the marketing strategies adopted by competitors.
• Record details of every sales transaction in the sales book and submit weekly reports to the higher officials.
• Analyze the choices and financial capacities of every customer and suggest suitable product.

Qualifications

• High school diploma or equivalent required.
• 2+ years’ inside sales experience.
• Exceptional verbal and written communication skills with high level of confidence; the ability to call, connect and interact with potential customers.
• Creative thinker and possess ability to resolve critical problems an energetic, outgoing, and friendly demeanor.
• Impressive personality and ability to resolve critical problems.
• Should be expert in handling Outlook and MS Excel.
• Persuasive and goal oriented.
• Target oriented and believe in teamwork.
• Eager to expand company with new sales, clients, and territories.
• Self-motivated and self-directed.
• Able to multitask, prioritize, and manage time efficiently.
• In-depth understanding of company services and its position in the industry.
• Bilingual.