Dynamic Front-End Cashier: Fast-Paced Customer Service

The Kroger Co.; Bellefontaine (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking a customer-focused associate in Bellefontaine, Ohio to assist customers and process sales at the checkout.

You will demonstrate core values like respect, honesty, integrity, diversity, inclusion and safety while delivering excellent service. Responsibilities include cash handling, answering phones, maintaining checkstand area, processing refunds and exchanges, and supporting store accounting tasks.

Qualifications

• High school diploma or GED; or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks)
• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.

Skills

Customer service

Cashier experience

Conflict management

Attention to detail

Time management

Education

High school diploma or GED

Job description

The Kroger Co. is seeking a customer-focused associate in Bellefontaine, Ohio to assist customers and process sales at the checkout.

You will demonstrate core values like respect, honesty, integrity, diversity, inclusion and safety while delivering excellent service. Responsibilities include cash handling, answering phones, maintaining checkstand area, processing refunds and exchanges, and supporting store accounting tasks.