Receptionist - State Farm Agent Team Member

Matt Kirkendall - State Farm Agent; Falls City (NE); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Matt Kirkendall - State Farm Agent in Falls City, NE is seeking a receptionist to join the team. You will greet customers, manage calls, schedule appointments and help keep customer records up to date.

The ideal candidate is organized, takes pride in service, and comfortable discussing insurance options with customers. This role offers an opportunity to learn the insurance business and grow with a supportive team.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organized and able to multitask in a busy office.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

ROLE DESCRIPTION

Matt Kirkendall - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.