Dynamic Front Desk Associate – Customer Care & Growth

Jim McGill; Simpsonville (SC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Résumé du poste

Jim Mcgill - State Farm Agent is seeking a receptionist to join the team in Simpsonville, SC. The role focuses on greeting clients, scheduling, and handling inquiries while offering insurance options.

The candidate should be organized, outgoing, coachable, and capable of quick learning, with a willingness to engage in sales conversations and provide excellent service. A supportive, team-oriented environment awaits.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Reception experience

Customer service

Communication

Organization

Sales conversations

Spanish language

Outils

MS Office

CRM systems

Description du poste

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2007 and currently lead a team of five. State Farm has always been familiar to me - my father was also an agent, which gave me an early introduction to the business and ultimately helped inspire my own path to agency ownership. Outside of work, spending time with my family is my favorite thing to do, and I’m also a big Clemson fan.

Being involved and giving back is important to us, and our agency stays very active in the local community.
Our agency offers health benefits, a 401(k), paid holidays, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We also offer great bonus opportunities, giving motivated team members the chance to be rewarded for their performance and results.

Our office is energetic, positive, and focused on helping people succeed. I’m looking for someone with a great personality who is outgoing, motivated, coachable, and able to learn quickly. If you enjoy connecting with people, are eager to improve, and want to be part of a team where strong performance is recognized and rewarded, we’d love to meet you.

ROLE DESCRIPTION:
Jim Mcgill - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.