Dynamic Front Desk Agent — Guest Experience

Cherry Valley Hotel; Bryan, Northern (TX, KY); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Tribute by Marriott La Salle in Bryan, TX, is seeking a Front Desk Agent to warmly greet guests at check-in and check-out, handling requests and guiding arrivals with a professional, guest-first approach.

In this fast-paced role you will manage inquiries, coordinate with other departments, process payments, and assist guests with directions and luggage as needed. Strong English communication and basic software skills are essential.

Qualifications

• English language required for verbal and written communication.
• Ability to handle cash or credit transactions.
• Proficiency with front office software.
• Light lifting up to 10 pounds and occasional luggage assistance.

Responsibilities

• Make a first and last impression through warm, attentive service at check-in and check-out.
• Assist guests with inquiries, directions, and restaurant or area recommendations.
• Handle cash/credit transactions and process payments accurately.
• Help guests with luggage and mobility needs as required while maintaining safety and courtesy.

Skills

Customer service

Communication

Cash handling

Front desk software

Tools

Front desk software

Job description

Tribute by Marriott La Salle in Bryan, TX, is seeking a Front Desk Agent to warmly greet guests at check-in and check-out, handling requests and guiding arrivals with a professional, guest-first approach.

In this fast-paced role you will manage inquiries, coordinate with other departments, process payments, and assist guests with directions and luggage as needed. Strong English communication and basic software skills are essential.