Dispatch & Logistics Coordinator — Growth, Overtime & Perks

Quikrete Holdings Inc.; West Valley City (UT); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Overtime opportunities

Medical benefits

Dental benefits

Vision benefits

Life and disability benefits

Paid vacation

401K

Job summary

Quikrete Holdings Inc. in West Valley City, UT is seeking a Dispatcher to join our team. You will compile orders, schedule deliveries and drivers, and provide courteous customer service across our routes.

The position requires dispatching drivers, monitoring daily volume, and adjusting plans to meet delivery targets while maintaining a calm, professional voice on calls. Qualifications include at least 3 years of customer service, a high school diploma or GED, prior dispatch/tracking experience,

Qualifications

• A minimum of 3 years customer service experience preferred.
• High School diploma or general education degree (GED) required.
• Prior dispatch experience, tracking and scheduling is preferred.
• Bi-Lingual (Spanish/English) will be highly looked upon.
• Computer Skills: typing skills, internet navigation.

Responsibilities

• Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements.
• Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations.
• Able to remain calm and decisive in a potentially high stress/fast-paced work environment.
• Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers.
• Must be familiar with our delivery areas and must be able to assist drivers in finding job sites.
• Must be able to determine travel time to jobs and best plant locations to service the job.
• Accurately and promptly input orders to customer specifications for delivery.
• Review and verify accurate delivery and product information on orders prior to delivery.
• Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office.
• Coordinate Driver timekeeping functions, including receiving and documenting time off requests.
• Daily review of Driver timecards, delivery time reports and time entry/ tracking.

Skills

Customer service

Dispatch experience

Bilingual Spanish/English

Typing

Internet navigation

Education

High School diploma or GED

Job description

Quikrete Holdings Inc. in West Valley City, UT is seeking a Dispatcher to join our team. You will compile orders, schedule deliveries and drivers, and provide courteous customer service across our routes.

The position requires dispatching drivers, monitoring daily volume, and adjusting plans to meet delivery targets while maintaining a calm, professional voice on calls. Qualifications include at least 3 years of customer service, a high school diploma or GED, prior dispatch/tracking experience,