Dynamic Dispatcher: Driver Support & Scheduling

Red White & Blue Thrift Store; Clinton Charter Township (MI); On-site; USD 21,000 - 24,000; Full time

Job summary

Red White & Blue Thrift Store in Clinton Charter Township, MI is seeking a reliable Dispatcher to join our team. You will coordinate drivers, manage pickup schedules, and serve as the customer-service liaison connecting donors, customers, and staff.

The role requires strong organization, clear communication, and the ability to multitask in a fast-paced charity environment. Pay ranges from $15.50 to $17.50 per hour, with a focus on accurate record-keeping and professional service.

Qualifications

• Experience in dispatching, logistics, or related field preferred.
• Strong organizational and time management skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• High school diploma or GED preferred.

Responsibilities

• Handle incoming calls from customers, donors, and partners professionally.
• Bridge between customers and donation pickup drivers to coordinate pickups.
• Schedule pickup requests with Head Driver to meet service expectations.
• Support drivers with information and updates during assignments.
• Resolve customer inquiries and issues promptly to maintain satisfaction.
• Maintain accurate records using dispatching software.

Skills

Dispatching experience

Time management

Customer service

Independence and teamwork

High school diploma or GED

Education

High school diploma or GED

Tools

Dispatch software

Communication equipment

Job description

Red White & Blue Thrift Store in Clinton Charter Township, MI is seeking a reliable Dispatcher to join our team. You will coordinate drivers, manage pickup schedules, and serve as the customer-service liaison connecting donors, customers, and staff.

The role requires strong organization, clear communication, and the ability to multitask in a fast-paced charity environment. Pay ranges from $15.50 to $17.50 per hour, with a focus on accurate record-keeping and professional service.