Logistics Dispatcher: Route Master & Team Leader

salvarmycareers; Detroit (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Detroit, MI is hiring a Dispatcher to coordinate pickup and delivery operations and supervise assistants. The role requires coordinating routes, tracking vehicle locations, and maintaining records to support our community programs.

Qualifications include a high school diploma, 3–6 months related experience, and familiarity with two-way radio codes and routing procedures. The position is full-time with evenings, weekends, and holidays as scheduled.

Qualifications

• High school diploma or equivalent required.
• 3–6 months related experience or training (or equivalent).
• Experience with two-way radio codes and operation.
• Experience in routing and transportation procedures.

Responsibilities

• Coordinate pickup orders and delivery operations.
• Route pickup orders to production staff daily.
• Track vehicle locations and maintain records of calls.
• Operate two-way radio equipment per policy and FCC rules.
• Route same-day donations efficiently and assign vehicles.
• Supervise assistant dispatcher and conduct briefings when needed.
• Maintain open communication with Transportation Supervisor/Director of Operations.
• Keep supervisor informed of vehicle problems or accidents.
• Track and file all pickup tickets and completed calls.

Skills

Organization

Multitasking

Communication

Data management

Reading & writing

Mathematical aptitude

Education

High school diploma or equivalent

Tools

Two-way radio equipment

Job description

The Salvation Army Thrift Store in Detroit, MI is hiring a Dispatcher to coordinate pickup and delivery operations and supervise assistants. The role requires coordinating routes, tracking vehicle locations, and maintaining records to support our community programs.

Qualifications include a high school diploma, 3–6 months related experience, and familiarity with two-way radio codes and routing procedures. The position is full-time with evenings, weekends, and holidays as scheduled.