Dynamic Dispatcher: Auto Parts Delivery & Customer Care

Talentify; Denver (CO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Job summary

Parts Authority in Denver, CO is seeking a Dispatcher with strong customer service experience to be the main point of contact for customers and to coordinate driver routes for timely deliveries.

The role includes occasional delivery duties and opportunities for career growth within a fast-paced, expanding national auto parts distribution network. Strong communication and problem-solving skills are essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to follow directions accurately in a fast-paced environment.
• Strong time management and multitasking abilities.
• Willingness to coordinate with drivers, customers, and shopping staff.

Responsibilities

• Schedule drivers routes to ensure on-time deliveries.
• Track orders and assign runs to drivers using dispatcher software.
• Verify cash handling and delivery times on bills.
• Coordinate with Parts Pullers to ensure correct dispatch.
• Provide status updates to customers by phone or email.
• Assist drivers with routes and problem resolution.
• Support other duties as assigned.

Skills

Customer service

Communication

Time management

Teamwork

Problem solving

Tools

Dispatcher software

Job description

Parts Authority in Denver, CO is seeking a Dispatcher with strong customer service experience to be the main point of contact for customers and to coordinate driver routes for timely deliveries.

The role includes occasional delivery duties and opportunities for career growth within a fast-paced, expanding national auto parts distribution network. Strong communication and problem-solving skills are essential.