Dynamic Customer Service Pro — $100 & $300 Bonuses

U-Haul; Fayetteville (NC); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

ESOP

Discounts on products

Job summary

U-Haul is seeking a Customer Service Representative to be the friendly face helping customers with rentals, equipment inspection, and service queries. You will use U-Scan tech to dispatch and return equipment, move trucks, and educate customers about products.

The role includes on-the-job education, potential certifications, and a hiring bonus program. Join a team that values safety, efficiency, and customer satisfaction.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the friendly face helping customers with rentals, equipment inspection, and service queries. You will use U-Scan tech to dispatch and return equipment, move trucks, and educate customers about products.

The role includes on-the-job education, potential certifications, and a hiring bonus program. Join a team that values safety, efficiency, and customer satisfaction.