Customer Service Pro: Bonuses & Hands-On Equipment Support

U-Haul; Colonial Heights (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays

401(k) Savings Plan

Life insurance

Discounts on electronics

ESOP

Gym Reimbursement

LifeLock Identity Theft Protection

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with rentals, equipment inspections, and education on our products and services. You will work with a supportive team to ensure smooth journeys for customers, using up-to-date technology to dispatch and return equipment.

The role includes on-the-job education, with a hiring bonus of $100 and a further $300 bonus upon completion of Equipment Inspection and Verification through our

Qualifications

• Customer-facing role; friendly, helpful demeanor.
• Ability to explain products and services clearly.
• Willingness to work as part of a team and learn on the job.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment; ensure fluids are topped up.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with rentals, equipment inspections, and education on our products and services. You will work with a supportive team to ensure smooth journeys for customers, using up-to-date technology to dispatch and return equipment.

The role includes on-the-job education, with a hiring bonus of $100 and a further $300 bonus upon completion of Equipment Inspection and Verification through our